Technology
Over the years in this digital revolution, we have developed and produced business solution systems that will not just help business be organized but also stay updated to the ever changing digitization.
Omni-Channel Contact Center Solutions
Next Generation tool for contact center
Outbound Campaign Management
make your call center time efficient and serve more
Genex NPS & CSAT
Track and improve net promoter score
Customer Relationship Management (CRM)
Map customer journey accurately enhancing NPS
Robotic Process Automation
Emerge business based on artificial intelligence
Knowledge Management Solution (KMS)
Product & process Information bank for effective customer interactions
Genex Quality Management System (QMS)
Track and ensure service quality
AI Chatbot & Voice Agent
Own smart contact center
Gen Survey
Effective tool to enhance surveys
Workforce Management System
Real time monitoring to analyse business easy, effective and automated
Referral Marketing solution
Efficient sales system contributing to increase in revenue
HRIS Solution
Manage current and prospective resources efficiently
