Work with a Great Team

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Job Requirements

• Android platform (Java & Kotlin)
• iOS platform (Objective C & Swift)
• Hybrid Frameworks (e.g flutter, phonegap, ionic, react-native etc.)
• Code Version Control: GitHub, SVN

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Job Requirements

• Understand the business requirements correctly and distribute that understanding properly within the team in the form of technical requirements.
• Collaborate with the concerned team/person to ensure project management processes so that the Agile Project Management process can be maintained for the entire team and the projects.
• Ensure the release of error-free developments and delivery as per the commitment to meet organizational targets.
• Responsible to conduct bug fixing and post-deployment checkups and fixing of the project to ensure a smooth run of the project.
• Maintain version controlling process of all the projects implementing standard tools.
• Recurrently develop, maintain and improve the developed projects in the long run.

Qualification & Soft Skills Requirements:

• Bachelor's Degree in Information Systems, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.
• At least 5 years of experience in programming with excellent communication skills (verbal and written) and Leadership mind-set.
• Experience in PHP(Laravel) and any modern SPA library such as Angular/Vue js/ React.js

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Job Requirements

• Cloud architecture, containers, micro services
• Kubernetes container orchestration platform and its ecosystem
• Helm, dashboard, kompose, Prometheus, envoy, weave, istio
• Docker, Docker Swarm and Docker compose
• Automation tools (Jenkins/Ansible/Puppet/Chef/Salt/etc.) and CI/CD Pipeline
• Code repository (Gitlab, Bitbucket and Git workflows, SVN)
• GCP, Azure and AWS for managing k8 cluster
• MySQL, Oracle, SQLite, PostgreSQL MongoDB, Elasticsearch, EFK, RabbitMQ, Cassandra, Redis, Memcache and ORM technologies
• APIs (SOAP, REST, JSON, XML, Swagger), Testing tools like Postman
• Automated testing tools like selenium, webdriver, sonarqube
• OS Knowledge (Debian & RPM based), Scripting (Shell, Python etc)
• Nginx, Apache, HA Proxy and relevant Webserver/Load Balancer technolog

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Job Requirements

• White box and black box testing
• Selenium WebDriver, Appium, Espresso, XCUIexecutor
• Postman, Charles, RestAssured
• Sonarqube
• Apache Jmeter, Load Runner, Apache Benchmark, Sysbench, Stress
• Burpsuite, Nessus, Kali Linux

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Job Requirements

• PHP (Cakephp, Slim, Laravel, Codeignitor, FlightPhp , Symphony), JavaScript (angular, react, vue js), jquery framework and AJAX, Python
• Concept about 3 tier application, MVC and microservice application
• Nodejs: Express, Restify, Sails
• Nodejs: Express, Restify, Sails
• SOAP, REST, GraphQL, Swagger
• Google AMP, PWA
• SQL (MySQL, Postgres), NoSQL (ElasticSearch, Mongo, Cassandra) & Relevant ORM Technology
• Redis, Memcached & relevant Caching Technologies
• Nginx, Apache, HA Proxy and relevant Webserver/LoadBalancer technology
• Code Repo (Git, Bitbucket, Git Flow, SVN)
• Automated testing tools like selenium, webdriver, sonarqube

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Job Responsibility

• Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery.
• Work with IT Global Program Management Office and cross functional PMOs to define the approach
• Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
• Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level
• Assist with FY Plan and Outlook activities
• Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels.
• Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management.
• Improve communications, content and transparency of information with key customers

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Job Nature : Full-time

Educational Requirements : IT Operations Management

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Job Requirements

• Degree at university level
• English language skills - excellent written and verbal communication
• 3+ years of experience, including demonstrated project management and financial management experience
• End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
• Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels
• Very good understanding of service delivery related key performance indicators
• Project delivery experience in a similar IT environment
• Experience working in a global IT environment
• Business Analytic skills
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Customer orientation and responsiveness
• Ability to deal efficiently with escalations and difficult situations/people under pressure
• Outstanding self-management, influence management, information presentation and interpersonal, communication

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Job Responsibility

• A stronghold in Programming Skills is mandatory
• Extensive Experience with JSON, MySQL, Web Services, XML, HTTP(S), ISO 8583
• Ready to travel to client locations (Foreign).
• Experience in Mobile App development, Banking domain Advantage.
• Excellent communication (oral/written) skills required
• Should be able to work independently on complex tasks with minimal technical and management guidance

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Job Nature : Full-time, Permanent
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: 5-8 Years
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐀𝐫𝐞𝐚: Java\J2ee
𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: IT-Software / Software Services
𝐒𝐤𝐢𝐥𝐥𝐬 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝: Core Java with J2EE concepts
𝐍𝐨𝐭𝐢𝐜𝐞 𝐏𝐞𝐫𝐢𝐨𝐝: Immediate to 30 days
Onsite opportunity will be provided, accommodation and travelling facility are take care by company and apart from salary employee will receive per diems per day.

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Compensation & other benefits

• Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)

Benefits :

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF & Gratuity
• Other benefits as per company policies

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Vacancy: 1

Job Responsibility

• A stronghold in Programming Skills is mandatory
• Extensive Experience with JSON, MySQL, Web Services, XML, HTTP(S), ISO 8583
• Ready to travel to client locations (Foreign).
• Experience in Mobile App development, Banking domain Advantage.
• Excellent communication (oral/written) skills required
• Should be able to work independently on complex tasks with minimal technical and management guidance

---

Job Nature : Full-time, Permanent
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐀𝐫𝐞𝐚: Java\J2ee
𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: IT-Software / Software Services
𝐒𝐤𝐢𝐥𝐥𝐬 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝: Core Java with J2EE concepts
𝐍𝐨𝐭𝐢𝐜𝐞 𝐏𝐞𝐫𝐢𝐨𝐝: Immediate to 30 days
Onsite opportunity will be provided, accommodation and travelling facility are take care by company and apart from salary employee will receive per diems per day.

---

Compensation & other benefits

• Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)

Benefits :

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF & Gratuity
• Other benefits as per company policies

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Vacancy: 1

Job Responsibility

• Ensure and execute administration and operational maintenance on post-paid Billing and credit control system.
• Ensure ticket support on billing, rating and roaming service
• Ensure compliance need
• Support plan work
• Execute & ensure standard change, service requests and minor changes
• Ensure vendor ticket raise and support accordingly

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Job Nature : Full-time
Educational Qualifications: BSc in computer scienc

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Relevant Experience

• 3-5 years’ experience in billing system related experience preferred.
• Experience in Oracle BRM billing system will have advantage
• Good Knowledge and working experience on RDBMS/SQL
• Knowledge on Unix/Linux commands and shell scripts

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Personal Characteristics & Behaviors

• Good analytical ability and Problem-Solving skills
• Ability to work under stress
• Ability to manage multitasking activity

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Job Responsibility

• Develop and deliver creative marketing and communication strategies.
• Plans and approaches to help market and do market position to attract partners and win corporate deals.
• Plan the marketing and communications strategies for specific areas of work for different Corporate clients and other stakeholders.
• Work with the senior management teams to put the strategy into practice. This will include develop creative communication and marketing, presentations, briefings, etc.
• Implement direct marketing approaches including targeting, personalization of messages and measurability; data analysis & customer profiling.
• Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends.
• Ensure that the branding strategy meets expectations through monitoring marketing trends.

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Job Nature : Full-time

Educational Requirements : MBA or BBA (Major in Marketing) from Reputed University is required.

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Job Requirements

• 5-8 year(s) of job experience. Minimum 5 years of job experience in the similar field is required.
• Strong written and verbal communication skills in English & Bangla.
• Able to plan and execute strategy and marketing projects from start to finish with an eye on achieving key metrics
• Excellent negotiation and leadership skills.
• Ability to travel abroad when needed.

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Job Responsibility

• Responsible for all sales and business development activities to generate revenue from the assigned market across the entire opportunity management cycle.
• Identify, qualify, and win new business opportunities and build customer relationships. Meet or exceed individual sales goals through prospecting and winning new revenue-generating relationships.
• Utilize advanced sales, communications and business skills to position appropriate solutions, overcome objections / resistance and close the sale. Relationship Building and Account Management.
• Identify potential sector, market, clients and add value to portfolio diversification, Guide team members for their development in areas of new client addition, target achievement, client visit, portfolio management etc.
• Optimize resources (direct and indirect) to achieve the business plans.
• Engage with cross functional teams effectively to get things going proactively.
• Own all plans and strategies for developing business and achieving the sales goals.

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Job Nature : Full-time

Educational Requirements : Bachelor degree in any discipline. MBA or BBA from Reputed University will get preferenc

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Job Requirements

• At least 8 year(s) with at least 5 years in the similar field is required.
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, IT Enabled Service, Software Company
• Able to conduct market research through identifying trends, customer segments and product development opportunities.
• Strong written and verbal communication skills in English & Bangla.
• Able to plan and execute strategy and marketing projects from start to finish with an eye on achieving key metrics
• Excellent negotiation and leadership skills.
• Ability to travel abroad when needed.

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

JOB Responsibilities:

 

• Monitoring the logs for the running services.
• Ensure using test lab to test each change before deploying on production for the existing test lab.
• Generating the required reports Computer and phone mapping To Run Out bound Campaigns as required by Business Coordinate with Avaya TAC in case of any major issue.
• Daily checking of the overall performance of the IVR switches Daily test of all IVR functionality (i.e. calling the IVR & listen to menu to ensure it is working & getting back the correct outcome)
• Troubleshooting the existing scripts for any abnormal activity that might be noticed when performing the daily check Performing a restart for the services required to insure the quality of IVR activity and performance

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Additional Requirements:

• Age 30 to 45 years

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Job Nature : Full-time

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Educational Requirements : B.Sc In CSE/EEE, BBA from a reputed university

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Job Location : Dhaka

---

Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

JOB Responsibilities:

 

• Advanced knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (program management, network management), Design (compliance, security), Network Engineering (planning, provision)
• In depth knowledge of the voice and voice recording systems for large scale contact center recording, Storage technologies, recording assurance (record completeness)
• In depth knowledge of voice transport technologies and communication protocols; SBCs, SIPREC, SIP, RTP etc.
• In depth knowledge of system security; privileged access management, baseline configuration standards, network security.
• Proficient in multiple infrastructure technologies
• Proven ability to manage a productive globally diverse team. Demonstrating excellent communication skills in order to motivate and inspire team members

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Additional Requirements:

• Age 30 to 45 years

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Job Nature : Full-time

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Educational Requirements : B.Sc. In CSE/EEE, BBA, Fine Arts or Media Studies from a reputed university

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

JOB Responsibilities:

 

• IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Portal Management Systems
• Handle Operations and Implement Inbound and Outbound voice applications
• Demonstrated abilities in Integration of IVR application with database and Web Services
• Installation of IVR Systems
• Configurations and Support for Call Center Technologies
• Understanding of Call Flows and deployment of Call Flows
• Knowledge in integrating IVR with telephony interfaces
• Assists with researching, designing, implementing and testing of voice technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Provides input into processes and procedures related to systems/application administration
• May participate in Disaster Recovery planning and exercises
• Performs on-call activities as needed for the environment and technologies
• Will have a solid proficiency 3rd party API's
• Must be proficient with database connections and scripting.

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Additional Requirements:

• Age 30 to 45 years
• Knowledge of IVR Management
• Knowledge of IVR Applications Design
• Relevant experience in telecom with Avaya as a high level analyst or engineer supporting call centers will .
• Strong technical, logical, and analytical skills.
• Strong team player and cooperative skills.
• Advanced analytical, conceptual, and problem-solving abilities
• Strong written and oral communication skills
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
• Ability to work in a team-oriented, collaborative environment.
• Ability to translate an idea or need into a completed solution or work product.

Job Nature : Full-time

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Educational Requirements : B.Sc In CSE/EEE, BBA from a reputed university

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

JOB Responsibilities:

 

The Asst. Manager, Contact Center Operations would be expected to ensure the operations delivers the required performance, being committed to delivering a great customer contact experience via multiple contact channels which might be; Phone, Email, Web/Live Chat, Video, Social, Correspondence. S/He will ensure that through the team, customers receive a friendly, professional and consistently high quality service helping to resolve various queries.

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Additional Requirements:

• Age 30 to 45 years
• Proven experience of managing a contact centre operations, backoffice and first line managers.
• Able to develop and nurture improved performance across sales and service.
• Excellent in communication, management, interpersonal and leadership skills.
• Should have ability to put in extra effort and time as necessary to meet deadlines.

Job Nature : Full-time

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Educational Requirements : Bachelor degree in any discipline

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Job Location : Dhaka

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Job Responsibilities

• RTM (Real Time Management)
• Collating & Maintaining Daily/ Weekly/ Monthly Reports from Different Queues & Prepare Dashboards/ PPTs
• Monitoring SLA Performance
• Generating Manuals & Various Reports
• Analyzing Errors & Automate Reports
• Daily Work Activities, Reporting & Analysis
• Assist in forecasting and scheduling based on historical data.
• Schedule Change management.
• Track employee information and changes.
• Perform any other task assigned by the management time to time

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Additional Requirements

• Adequate knowledge in Call Center WFM & MIS
• Knowledge in MS Excel.
• Capacity to share thoughts & business intelligence from situation
• Proficient in communication.
• Effective analytical skills and ability to pay attention to detail.
• At least 1 Year experience in relevant sector
• Knowledge on VBA
• Macro Recording
• MS Power BI
• MS Access

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Requirements

• Bachelor's Degree in Computer Science/Engineering
• 8+ years of experience in software development.
• Must have experience in C#/VB .NET/Java, .NET/.NET Core, REST API, JavaScript, SQL Server, and other web development technologies.
• Possesses strong technical aptitude.
• Proficient in English written and verbal communication skills.
• Experience with modern software development practices (Agile, Scrum, etc.)
• Flexibility and willingness to work with all levels of the development technology stack
• Ability to collaborate effectively with clients, product managers, designers, software engineers, and other technology teams
• Ability to mentor others in all aspects of software engineering

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Nice to have

• Cloud technologies (Azure/AWS)
• Technical certifications
• SharePoint administration & development
• Microsoft Power Platform
• Robotic Process Automation (RPA) – Uipath
• AI/ML development background
• Experience of working with Workflows and process automation

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Working Day: 5 Days, Sunday to Thursday

Office time: 9 AM to 6 PM


Compensation & other benefits
Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
Salary Review: Yearly
Festival Bonus: 2 (Yearly)

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Vacancy: 1

Job Requirements

• Answering incoming calls from customers and ensure instant customer satisfaction.
• Respond to customer enquiries.
• Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same.
• Troubleshoot/ helping to resolve customer service problems.
• Provide general information.
• Maintaining high standard of call quality as per the requirement of the organization.

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Employment Status

Full Time

Educational Requirements

• HSC/Equivalent (Minimum)
• University Running Students can also apply

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Additional Requirements

• Age 18 to 30 years

Workplace

• Work at office

Job Location

• Dhaka

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Vacancy: 1

Job Requirements

• Combing through various forms of digital content for particular indicators.
• Ensuring content safety as per the company provided guidelines.
• The candidate must have a keen sense of analytical skills to sort the accurate content.
• Reviewing content to determine if it violates any laws or regulations, such as those pertaining to hate speech, bullying, or harassment.
• Reviewing content for legality in order to remove any illegal or inappropriate material.

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Employment Status

Full Time

Educational Requirements

• 4 years of bachelor degree from any reputed university.

Additional Requirements

• Age 18 to 30 years

Workplace

• Work at office

Job Location

• Dhaka

Job Context

We are looking for talented and skilled Front-End Developer (Angular and/or ReactJS Developers) to augment the existing project team. The candidate has to build interactive websites. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.

Job Responsibilities:

• Identification of areas for improvement and methods for increasing efficiency.
• Analyzing and translating requirements to task specifications.
• Fix bugs and errors in the existing projects.
• Writing well designed, testable and efficient code that has significant impact on the project.
• Performing various tests in order to ensure software quality, providing suggestions for improvement, performing code reviews.
• Building releases, software deployment.
• Working closely with the software architect to suggest improvements regarding design and architecture.
• Defining software coding standards for the team, identifying and suggesting tools and platforms for use.

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Job Nature: Full Time

Job Location: Dhaka

Office timing: 9 AM to 6 PM, Weekly 2 days off

Educational Requirements: Minimum Bachelor's degree in computer science background

Experience Requirements: 3-5 years

Additional Requirements:

• Proven 2-3 work experience as a Frontend Developer or similar role
• Portfolio of projects
• Good knowledge of HTML5, CSS3, Bootstrap, ReactJS, JavaScript, Typescript and XML
• Team spirit, strong communication skills to collaborate with various stakeholders
• Good time-management skills
• Competent with version control systems (Git)
• Problem solver and customer-centered
• Mobile app development experience is preferable

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Technolgies we are using

• Languages & Framework: PHP, Laravel, Python, JavaScript, Node JS, React JS
• Development Methodology: Agile, SCRUM
• Databases & Storage: RDBMS, Mongo DB
• Workflow: Git, Bitbucket, Github, Jira, Slack.
• Operating System: Mac OS, Ubuntu, CentOS, Windows.
• Cloud Platform: AWS, Digital Ocean, GCP, Oracle, Local
• Web Servers: Apache, Nginx
• CI/CD, Docker, Kubernetes, Load balancing

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Benefits:

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF & Gratuity
• Other benefits as per company policies

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Job Context

The Asst. Manager, Training & Service Quality would be expected to ensure the operations delivers the required performance, being committed to delivering a great customer contact experience via multiple contact channels which might be; Phone, Email, Web/Live Chat, Video, Social, Correspondence. S/He will ensure that through the team, customers receive a friendly, professional and consistently high-quality service helping to resolve various queries.

Job Responsibility

• Develops training materials, contents, and modules with focus on the input/recommendation received from HODs of client departments.
• Conducts training need analysis to determine specific training needs.
• Analyze feedback from participants and client departments and give required inputs for improving training effectiveness.
• Collect inputs/analyze requirements from client departments and conduct specialized training as and when required.
• Prepare the team by making activities for the training to enhance technical knowledge and soft skills.
• Retains and improves service quality by investigating customer complaints; collaborating with other members of management to develop new process and training methods
• Arranges quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
• Apprises job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enriches department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Nature: Full Time

Job Location: Dhaka

Office Timing: 9 AM to 6 PM, Weekly two days off

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Educational Requirements

• Bachelor's degree in any discipline from any UGC approved, reputed institution.

Experience Requirments

• 4 to 7 year(s) in relevant managerial role
• The applicants should have experience in the following area(s):
  • Contact Center
  • Telecommunication

Additional Requirements

• Age 27 to 40 years.
• Proven work experience in contact center quality assurance domain.
• Track record in designing and executing successful quality driven programs.
• Familiarity with traditional and modern quality assurance methods (mentoring, coaching, workshops, simulations etc.)
• Excellent communication and leadership skills.
• Ability to plan, multi-task and manage time effectively.
• Strong writing and record keeping ability for reports.

Benefits:

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF & Gratuity
• Other benefits as per company policies

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Job Context

We are looking for talents to manage and acquire human capital. The applicants must be familiar with recruitment, and selection, onboarding, organizing events, employee appraisal, employer branding, day-to-day HR operations, organizational development, learning and development, employee relations and engagement, performance management, compensation and benefits management.

Job Responsibility

• Develop HR strategies, policies, and practices which align with the organization.
• Develop the People Operations function, streamline and create SOPs, processes, activities aligned toward achieving strategic goals.
• Ensure Maintenance of HRIS system and HR databases.
• Address employee concerns and grievances to ensure equitable treatment, while ensuring compliance with Bangladesh Labor Law.
• Act as bridge between Management and Employees.
• Generate key HR Analytics & Reporting, on an ad-hoc basis
• Manage administrative responsibilities for HR Shared Services, within the agreed SLAs
• Generate monthly reports and work on regular HR assignments
• Participate and organize various Employee Relations activities

Job Nature: Full Time

Job Location: Dhaka

Office Timing: 9 AM to 6 PM, Weekly two days off

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Educational Requirements

• Minimum Bachelor's Degree from any UGC approved, reputed university. PGD in HRM will get preference.

Experience Requirments

• 2-5 years

Additional Requirements

• 2-5 years' relevant experience in Human Resources function, with at least 3 years of experience in HR Operations.
• Self-motivated, possess the ability to take initiatives.
• Thorough knowledge of Bangladesh Labor Law and HR Principles.
• Strong written and verbal communication skills in English & Bangla.
• Outstanding interpersonal and communication skills.
• Strong initiative skills, working both independently and as a part of a team.
• Proficient in the use of Microsoft Office, and other related software.

Benefits:

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF & Gratuity
• Other benefits as per company policies

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Experience: Must have 2 years’ experience in Tele sales /Outbound Call

Educational Qualificaiton: Minimum Bachelor degree in any discipline. (Must)

Salary: BDT - 17,500

Compensation & other benefits: Provident fund, Earn Leave, Casual Leave, Sick Leave, Maternity leave

Salary Review: Yearly

Festival Bonus: 2 (Yearly)

Job Location: Nitol Niloy Tower, Nikunja 2, Dhaka

Working Days: 5 Days in a week (Friday & Saturday Weekend)

Working Hour: (9AM - 6PM)

Required Skill:

• The patience and ability to engage customers in conversation
• Convincing and follow up ability
• A positive attitude and Excellent communication skill
• The ability to think on your feet
• Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
• Self-motivated and extreme control in over phone conversation
• A target-oriented person with the ability of creative thinking
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

👉 Apply Instruction: Please send the PDF format of your CV to people.culture002@gmail.com

👉 Note: Please mention job code GIL/TSO/ 002 on the subject line of the E-mail.

👉 Deadline: 26th December 2022

👉 Contact Number: +8801847100160

Job Context:

We are looking for a few Software QA Engineers to produce and implement functional software solutions. Your goal will be to develop high-quality software that is aligned with user needs and business goals.

Job Responsibilities:

• Proper automation testing: Mobile Automation (Android/IOS) by using Katalon, Appium, Selenium Web Driver Tools.
• Design, develop, execute and maintain QA test plans and cases.
• Consistently refine QA process to increase efficiency and decrease errors.
• Record for all defects encountered during review process and coordinate resolution of those issues with proper resources.
• Design and develop test scripts to automate different test scenarios.
• Analyze performance and profile test results to identity product weaknesses.
• Enhance software quality through testing and advocacy for the best practices.
• Work closely with the QA Team, Development Team & Project Manager.
• Ensure agile development process with sprint planning and retrospectives.
• Responsible for Mobile functional Testing.

Additional Requirement:

• Must have 3-4 years’ experience in related field.
• Good hands on in building automation frameworks.
• Must have Working experience of Katalon, Appium, Selenium, WebDriver,Jenkins, Jira, Reporting, Git&Java.
• Java / JS/ Python coding experience is must.
• Sound Understanding of SDLC and role of QA in STLC.
• Ability to adapt with new priorities and challenges.
• Ability to bring improvements in test automation for mobileand webapplications.
• Willingness to learn new technology.
• Should have passion and knowledge for latest developments of mobile and web technologies.
• Should have keen eye for UX/UI design and testing.
• Experience in Web automation(Good to have).
• Prior experience using BDD frameworks such as Behave/Cucumber/Mocha/Jazmine is a plus.

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Job Nature : Full-time

Job Location : Dhaka

Office Timing: 9 AM to 6 PM, Weekly 2 days off

Benefits

• Yearly two festival bonuses
• Weekly 5 days office
• Medical Allowances
• PF
• Other benefits as per company policies

We are looking for a results-driven Manager to look after our virtualization (VMware) portfolio and to optimize our company's VMware network. The manager will be leading the deployment of VMware applications in physical and virtual environments, integrating multiple virtual servers on a single host machine, and providing VMware support.

To ensure success as a VMware engineer, the applicant should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.

JOB Responsibilities:

• Determining business needs and evaluating existing network infrastructure and systems.
• Optimizing network hardware and software to enable VMware integration.
• Designing, Deploying VMware solutions.
• Virtualizing Windows servers and connecting them to networks and clouds.
• Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.
• Installing operating systems and service packs, as well as security patches and bug fixes.
• Troubleshooting and resolving VMware environment issues.
• Providing technical support and documenting VMware processes.
• Keeping informed of developments in VMware technologies and products.

Requirements:

• In-depth knowledge of VMware ESXi, VMWare Horizon, VMware vCenter, VMware vSAN, VMware NSX-T , VMware VCF, VMware vRealize, vROps VMware, Load balancer (AVI) etc.
• Bachelor's degree in computer science, information technology, computer programming, or similar.
• VMWare Certified Advanced Professional (VCAP) or above preferred.
• A minimum of 5 years' experience in virtualization domain (preferably VMware).
• Proficiency in VMware associated programs and coding languages, such as Windows Server, MS IIS, SAN architecture, WebSphere, Citrix
• Extensive knowledge of the fundamentals of VMware ESX and related technologies.
• Excellent communication and collaboration skills.
• Exceptional analytical and technical aptitude.
• Great organizational, time management, and problem-solving skills.
• Availability to resolve urgent VMware environment problems outside of business hours.

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Additional Requirements:

• Good understanding of common algorithms & data structure
• Good understanding of operating systems and development tools
• Experience writing unit and integrations tests is a plus
• Active participation and achievements in programming contests is a plus

Personal Characteristics & Behaviors:

• Good analytical ability and Problem-Solving skills
• Ability to work under stress
• Ability to manage multitasking activity
• Good Communication skills

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Educational Requirements: B.Sc. in Computer Science/ Engineering from any reputed university

Experience Requirements: 6+ Years

Compensation & other benefits: Competitive compensation & benefit will be offered for the deserving incumbent.

Working Days : 5 Days

Job Type : Full-time

Job Location : Dhaka

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We are looking for a results-driven Deputy Manager / Manager for our Server, Storage & Backup Systems portfolio and to optimize our company's footprint in the server, storage, and back systems domain. The manager will be leading the deployment of various server, storage, and back systems projects in our premises and in various customer locations.

To ensure success as a Deputy Manager / Manager - Server, Storage & Backup Systems, the applicant should exhibit sound knowledge of windows servers, Linux servers, Cisco and other OEM servers, various storage solutions, and backup systems. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.

Job Responsibilities:

• Lead, manage, and/or coordinate with stakeholders for server, storage, and virtualization project implementation and Customer support services.
• Ensures continuity of operational support for all services provided by the team with Windows Server, Unix (Linux/Solaris) Server, Central Storage (EMC/NetApp), and Backup systems. Also support for various internal or external applications.
• Assist customers to understand the latest technologies and technical capabilities through technical presentation, demonstration, and PoC, along with distributors and OEM.
• Ensure the customer Support Services and deliver the new Project implementation.
• As an added responsibility, optimize network hardware and software to enable VMware integration.
• Virtualizing Windows servers and connecting them to networks and clouds.
• Installing operating systems and service packs, as well as security patches and bug fixes.
• Keeping informed of developments in VMware technologies and products.

Skill Requirements:

• In-depth knowledge of Installation and configuration and maintain the support services on various OEM’s enterprise server infrastructure, SAN storage and SAN switches.
• In-depth knowledge of Deployment and configuration of various appliances and engineering systems such as Dell Appliances, Oracle Engineering system, HP Appliances, etc.
• Ability to work on Operating system Installation, configuration & troubleshooting (Sun Solaris, RHEL, MS Windows).
• In depth knowledge of deployment of various backup infrastructure
• Ability to work on Project Implementation for Virtualization platforms.
• Exceptional analytical and technical aptitude.
• Great organizational, time management, and problem-solving skills.
• Availability to work under pressure and resolve issues during emergency situations outside of business hours.

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Personal Characteristics & Behaviors:

• Good analytical ability and Problem-Solving skills
• Ability to work under stress
• Ability to manage multitasking activity
• Good Communication skills

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Educational Requirements: B.Sc. in Computer Science/ Engineering from any reputed university

Experience Requirements: 6+ Years

Compensation & other benefits: Competitive compensation & benefit will be offered for the deserving incumbent.

Working Days : 5 Days

Job Type : Full-time

Job Location : Dhaka

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We are looking for a Cybersecurity Manager / Sr. Manager to join our team to work closely with the stakeholders to ensure that Cybersecurity projects meet objectives across our organization and to lead the Presales team to create a position in the industry as a leading Cybersecurity service provider in the country.

Responsibilities:

• Lead Cybersecurity operation and Presales teams
• Identify and solve potential and actual security problems
• Assess the current situation, evaluate trends and anticipate security requirements
• Keep users informed by preparing performance reports and by communicating system status at regular intervals
• Maintain quality service by following organization standards and customer expectations
• Responsible for the integrity and security of the organization’s network and must keep all data secure. Work with a team of other Cybersecurity Specialists and work directly with other employees and department leaders as security issues arise.
• Responsible for discovering vulnerabilities and risks in networks, software systems and data centers with ongoing vulnerability scans, monitoring network data, and ensuring hardware and software applications are updated.
• Responsible for managing any potential attacks or intrusions that may occur during this time period to make sure the client's information isn't compromised.
• Ensure that the company's systems are safe from attack and create and implement security audits across computer hardware, software programs
• Take appropriate measures to protect against data breaches.
• Determine security violations and inefficiencies by conducting periodic audits
• Implement and maintain security controls

Requirements and skills:

• Proven work experience as a Cybersecurity Specialist or similar role
• Hands-on experience analyzing high volumes of logs, network data and other attack artifacts
• In-depth knowledge of PAM, WAF, Firewalls, Cloud Security, Cyber Defense, Digital Forensics and Incident Response, Vulnerability Assessment, and Penetration Testing
• Experience with vulnerability scanning solutions and Penetration Testing
• Proficiency with antivirus and security software

Additional Requirements:

• Excellent communication and collaboration skills.
• Exceptional analytical and technical aptitude.
• Great organizational, time management, and problem-solving skills.
• Vendor security certifications

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Personal Characteristics & Behaviors:

• Good analytical ability and Problem-Solving skills
• Ability to work under stress
• Ability to manage multitasking activity
• Good Communication skills

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Educational Requirements: B.Sc. in Computer Science/Engineering from any reputed university

Experience Requirements: 10+ Years

Compensation & other benefits: Competitive compensation & benefit will be offered for the deserving incumbent.

Working Days : 5 Days

Job Type : Full-time

Job Location : Dhaka

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Required Skill:

• Develop maintainable and efficient solution according to user requirements. 
• Hands-on development experience using C#, .NET, ASP.NET, ASP.NET Core, SQL, 
• Experience with SSMS tool, MySQL tool.  
• Must have working experience in nopCommerce. 
• Candidate must have working knowledge in a major project regarding required technologies.
• Hands-on working knowledge in JavaScript is a must. 
• Quick in understanding the business requirement and implementing it with quality. 
• Quick learner & good problem-solving skills. 
• Evaluate and recommend tools and/or technologies to provide solution according to client requirements.

Responsibilities

 

• Collaborate with cross-functional teams to analyze, design, and development.
• Analyzes technical system problems, and designs and implements effective solutions.
• Translate client requirements into technical implementation.
• Ability to adapt to the fast pace development model is crucial.
• Working experience in Agile Methodology
• Plan and execute unit tests.
• Participate in design meetings and design decisions.
• Hands-on experience in leading projects or being a significant contributor to software development and delivery.
• Provide technical leadership if required to the fellow team members.
• Take part in development as a member of our development teams.
• Perform project related communication with onshore counterparts.

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Personal Characteristics & Behaviors:

• Good analytical ability and Problem-Solving skills
• Ability to work under stress
• Ability to manage multitasking activity
• Good Communication skills

Educational Requirements: BSc/MSc in Computer Science & Engineering.

Experience Requirements: 3+

Compensation & Benefits Competitive compensation & benefit will be offered for the deserving incumbent.

Working Days: BSc/MSc in Computer Science & Engineering.

Job Type: Full Time

Job Location: Dhaka