WE ARE HIRING: TELESALES OFFICER

GENEX INFOSYS PLC

We are looking for smart, confident, energetic, and target-oriented individuals who enjoy speaking with customers, excel at persuasive communication, and thrive in a performance-driven sales environment with clear, measurable targets.

• Make structured outbound calls to prospective and existing customers to explain products and services clearly and persuasively
• Understand individual customer needs and recommend the most suitable product or service solution
• Generate sales through effective communication, persuasion, negotiation, and consistent follow-up
• Maintain regular and disciplined follow-ups with prospects to maximize conversion into confirmed sales
• Achieve all assigned daily, weekly, and monthly individual and team sales targets
• Handle customer queries accurately, promptly, and professionally throughout the sales process
• Maintain detailed and accurate records of customer interactions, leads, call notes, and sales activities
• Build and sustain positive customer relationships to drive repeat business and referrals
• Follow all sales processes, quality guidelines, compliance policies, and call standards consistently
• Coordinate with operations, customer service, and other relevant teams for smooth and seamless service delivery

• Graduation required (completed); fresh graduates are strongly encouraged to apply
• Prior experience in telesales, telemarketing, or customer service is preferred but not mandatory for strong candidates
• Smart, confident, and presentable personality with a self-motivated and goal-oriented attitude
• Excellent Bangla communication skills with basic to good English proficiency
• Clear and neutral Bangla accent; strong regional/local accents are not preferred for this role
• Strong persuasion, negotiation, and interpersonal skills — ability to handle objections confidently
• Basic computer knowledge and ability to work with lead management or CRM tools
• Positive, resilient, and comfortable performing in a structured, target-driven sales environment

• Smart, confident, and professionally presentable in all interactions
• Energetic, self-motivated, and results-oriented with a genuine drive to achieve and exceed targets
• Persuasive communicator with strong listening and objection-handling capabilities
• Professional in appearance, conduct, and communication on every call
• Comfortable and confident in telephone-based customer and sales conversations
• Genuinely interested in sales, customer relationship management, and performance-based career growth

• Salary: BDT 12,000 – 17,000 + Performance Incentive (based on skills, experience and interview performance)
• Bank-style working hours (9 AM to 6 PM) with 2 fixed weekly holidays — Friday and Saturday
• Performance-based incentive structure — high performers earn significantly above base salary
• Permanent employment — job stability with long-term career growth and development path
• Professional corporate work environment with structured performance management
• Performance-based career growth and internal promotion opportunities
• Structured training, skill-building, and continuous learning programs

• Be part of one of Bangladesh's fastest-growing Business Process Outsourcing (BPO) organizations with a pan-Bangladesh and international footprint
• Work with industry-leading clients across telecom, e-commerce, logistics, technology, and financial services
• Build practical skills through real business exposure and high-performance team culture
• Grow through performance-based career progression, structured training, and continuous learning opportunities
• Join a people-first organization that invests in employee development and rewards excellence